Delivery Process, Prices & Timescales
What countries do you deliver to?
We deliver to almost every country worldwide, with the exception of: Argentina, Mexico, South Africa, French Southern Territories, Heard Island And Mcdonald Islands, South Georgia And The South Sandwich Islands.
EU Countries & Import Duties
For all orders shipping to the EU, all taxes are prepaid by Evolution Slimming at the checkout on orders under €150. There should be no import taxes to pay on orders under €150.
Customers shopping from other regions outside of the EU are responsible for import taxes and customs fees.
UK, Northern Ireland & Channel Isles
Orders delivered within the UK are dispatched by Royal Mail the same day if ordered before 3pm.
FREE standard UK delivery (3-5 days) on orders over £25
Orders delivered within Europe are dispatched by Royal Mail and will be delivered with your country's postal service in the mail.
Standard Airmail (3-7 days) costs £2.99
Worldwide & UAE
Orders delivered outside of the UK are delivered by your country's postal service unless delivered by DHL.
Standard airmail (5-10 business days) costs £3.99
Orders which qualify for a tracking number will be sent a tracking number via email when the order is dispatched. All DHL deliveries will be provided with a tracking number.
Placing an order
Placing an order with us couldn't be easier. All our orders are handled immediately and are processed in a safe and secure system.
Find your products...
We've made it even easier to find the right product for you. If you're not sure which product is right for you, try our 'What's Best For Me' online app which will select the right products based on your lifestyle, goals and needs. Don't forget to download your free diet plan guide to make sure you're getting the best results.
Add them to your basket...
Once you've found the right product for you, simply add it to your basket. There might be some additional products we'd recommend to help you get the best results, so keep an eye out for those. You can also add your favourite products to your 'Favourites' list if you want to save them for later.
All payments are handled in a completely secure environment, and we don't store your payment information. All payments are one off so there's no repeat charges, ever. You can make payment using a credit/debit card, PayPal or Amazon account.
Protect your order against non-delivery with a TrustedShops guarantee when you shop at Evolution Slimming.
It's free and easy to get - simply sign up for free when you've placed your order.
- When checking out, make sure you apply for the protection on the confirmation page of your order.
- If you experience any issues with your order, contact us first. If you are not satisfied with our response, you may claim via your TrustedShops protection.
How your item is packaged
We package your order discreetly with obvious indication on the outside of the package to what's inside, so you can rest assured that your order will be delivered in a discreet manner.
Most orders are delivered in a padded envelope or secure box.
Who we deliver by
Most orders are delivered by Royal Mail. Larger orders, and orders delivered outside of the UK may be delivered by courier such as DHL.
DHL delivery method may be available at the checkout, should you require express delivery.
DHL delivery usually takes within just 1-3 days by air, and will arrive the next day in the UK and most European countries.
Got a delivery question?
If you wish to choose a different delivery method which isn't listed, or have any questions regarding delivery, please contact us.